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RBL Bank Recruitment 2020 | Service Delivery Manager | Graduate | September 2020 |

Organization Name :- RBL Bank

RBL Bank Recruitment : 

RBL Bank is one of India’s fastest growing private sector banks with an expanding presence across the country.

The Bank offers specialized services under six business verticals namely: Corporate & Institutional Banking, Commercial Banking, Branch & Business Banking, Retail Assets, Development Banking and Financial Inclusion, Treasury and Financial Markets Operations. It currently services over 8.49 million customers through a network 1,631 Offices (386 Branches & 1,245 BC Branches) spread across 28 Indian States and Union Territories.

Organization Website :- www.rblbank.com

Positions :- Service Delivery Manager

Job Location :- Gurgaon Sector 31

Salary :- Not Disclosed by Recruiter

Qualification RBL Bank Recruitment 2020 :-

• Minimum : Graduate (50%)
• Preferred : Graduate (50%)

Experience :-

Essential :

• Detailed Orientation
• Problem Solving
• Communication Skills
• Customer Service

Job Responsibilities RBL Bank Recruitment :-

• Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof
• Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any.
• Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members

Driving key Metrics by :

• Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits